Contacting support

Chat, Slack, hours and other ways to reach us.

Contacting support

I haven't received my Slack invitation

Updated Nov 6, 2026

Check your spam or promotions folder first.

If you're on a free Slack plan, you may not be able to accept Slack Connect invites from external organizations. In that case, ScaledMail can support you via email or set up a WhatsApp group instead.

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