Why Is My Setup Taking Longer Than 48 Hours?
Last updated May 10, 2025
Delays beyond the standard 4 business-day setup time are almost always due to issues with the information provided:
- Incorrect Registrar/Sequencer Credentials: Double-check usernames and passwords.
- 2-Factor Authentication (2FA) Enabled: Temporarily disable 2FA on your domain registrar or be ready to provide codes immediately via Slack/chat.
- Missing Setup Form: Ensure you completed and submitted the form via the "Billing" section.
- Domain Release Needed: The domain might be stuck in a previous provider's panel (see Article 13).
Respond promptly to any clarification requests from our team. If it’s for another reason please feel free to reach out to your support team to expedite your setup.
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