Billing & subscriptions
Can Agencies Use One Package for Multiple Clients?
Updated Nov 6, 2026
Yes, you can allocate domains/mailboxes from one package to different clients. However, this complicates management, especially cancellations (which require contacting support for partial removal). It also removes some of the diversification benefits derived from spreading around your volume. If a particular domain has a sending issue, you’ll have extra sending capacity with any one of our packages.
For simplicity, purchasing a separate package per client or use case is recommended.
To keep clients apart you can also use a separate workspace per client, or tags to organize inboxes.
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